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How To BUy

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How to Order?

Choose your TVPAD package and add to your shipping cart.

Check out via Paypal and we will ship on the next working day after the payment.

We are PayPal verified. We use Paypal for all our transactions, which enable us to accept all major debit or credit cards securely. Paying through Paypal is one of safest way to make payment, it's also free. 

You will be protected by paypal's buyer Protection.  PayPal's purchase protection programs help protect your purchases

How much is the shipping?

Free Shipping to Worldwide with tracking no.  
   
Where do u ship from and how long does it takes?

We have warehouse in Hong Kong and United States. We uses the best carriers in the business to make sure your order gets to you on time
It takes 2-5 business days for United States and East Asian Customers. 5-8 business days for Western European, Australian and other Customers.

EMS shipping is avaiable , please email us for quotation

About Tax
 
We will declare a value in the commercial invoice, for reducing tariffs; the value is not the price you pay for.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. 

Returns and Warranty 

TVPADLIVE will honor limited warranty on the hardware if it becomes defective and not because the apps or programs don’t work. We also do not take returns because of your internet connectivity or network equipment do not meet the minimum requirements for the TVpad.

We provide 1 year warranty and offer exchange for any hardware defective with in a year of your purchase day. Customers are responsible for the return shipping cost.

We will refund you for items returned within 7 days of you receiving them, if there is any defective. A full refund will be given if items are returned in their original condition.
Items returned after 7 days of receiving is just for EXCHANGE

Contact Us
 
Need help? For any questions on TVPad or other enquiry. Email us at sales@tvpadlive.com